Privacy Policy

1. Company Information

The website urbx-ink.com is owned and operated by:

Netfinity Ltd
4 Gosditch Close
Malthouse Lane
GL50 4GQ
Cheltenham
United Kingdom

Email: hello@urbx-ink.com

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information (e.g. name, email address, phone number)
  • Technical Data (e.g. IP address, browser type, device information)
  • Usage Data (e.g. pages visited, time spent on the website)
  • Communication Data (e.g. messages sent via contact forms or email)

3. How We Collect Your Data

We collect data in the following ways:

  • When you fill out forms on our website
  • When you contact us directly via email
  • Through cookies and tracking technologies
  • Automatically when you use our website

4. How We Use Your Data

We use your personal data to:

  • Provide and maintain our website
  • Respond to inquiries and customer service requests
  • Improve website functionality and user experience
  • Send updates or marketing communications (only if you consent)
  • Comply with legal obligations

5. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests (e.g. improving our services)

6. Cookies

Our website uses cookies to enhance your experience.

Cookies are small files stored on your device that help us understand how users interact with our website.

You can control or disable cookies through your browser settings.

7. Data Sharing

We do not sell your personal data. We may share your data with:

  • Service providers (e.g. hosting, analytics tools)
  • Legal authorities if required by law

All third parties are required to respect the security of your data.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request restriction of processing
  • Data portability

To exercise your rights, contact us at: hello@urbx-ink.com

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: hello@urbx-ink.com
Address: Netfinity Ltd, 4 Gosditch Close, Malthouse Lane, GL50 4GQ, Cheltenham, United Kingdom